How Wallet Records Enter Our Policy
Our Privacy Policy covers the details you submit during account creation, including your contact details and the verification information needed before account access. It also covers records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, such as a reference number, amount status
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and request time. We use these records to match a wallet action to your account, investigate a stalled receipt and reduce mistaken account changes. A payment provider may process part of a transaction under its own privacy terms, while we retain the platform-side reference needed for
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support and account controls. Device type, browser settings, approximate connection data and sign-in events help us detect unusual access without turning those signals into a public profile. Our service and eligibility wording depends on local law; where local law permits, you may open an account and
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request policy support through the available account path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.